Code of Ethics

Services

The Top End Bailiff and Collection Service undertakes the following:

to provide efficient and effective service in all those areas which have been designated as covered by the agency.
to provide all those services which have been clearly advertised as services performed by the agency.
to accept no gratuities from clients which may be perceived as impairing the provision of an efficient and effective service.
not to misrepresent its agency by utilising either stationery or any inference as being a law firm or solicitor.
to make monthly settlement of clients accounts or as determined by mutual agreement with the client.
to honour all agreements made with individual clients and to exercise prudent business practice in the exercising of these agreements.

The Top End Bailiff and Collection Service undertakes the following:

to protect the interests of its clients and will give prompt and diligent attention to all matters received.
to initiate clients' instructions in a prompt and diligent manner, providing such instructions are reasonable and legitimate.
to be selective, where possible, in accepting instructions from firms or individuals who may engage in questionable activities.

The Top End Bailiff and Collection Service undertakes the following:

not to speak disparagingly about fellow members of our Industry and their business activities and where activities are seen to bring disrepute to our industry to report to our industry ethics committees.
not to supply an opinion on matters in which the client's best interests will be served by referral to an appropriate legal person or law firm.